Frequently Asked Questions
Everything you need to know about shopping with Afroyla.
What is the typical shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 5-7 business days for domestic orders, while international shipping may take 10-15 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided for domestic returns.
How do I know which size will fit me best?
Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself and comparing it to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
What payment methods do you accept?
Afroyla accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and prioritize high-quality, eco-friendly fabrics to ensure our clothing is both durable and responsible.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.